Citrix End User Experiencing Monitoring service crashing.

I recently ran into the problem that in Citrix EdgeSight 5.4 the Citrix End User Experiencing Monitoring service kept crashing.

It created the following error message in the Logfile:

Failed to co-create SEMS plugin. hr=0x8007041D

 

This error message is related to the fact that this service seems to check it’s certificate online. In this environment, there was no internet activity available, hence the error message.

 

You can prevent this error message from appearing by creating the following file in Notepad:

C:\Program Files (x86)\Citrix\Euem\Service\SemsService.exe.config

Give it the following contents:

<?xml version=”1.0″ encoding=”utf-8″?>
<configuration>
<runtime>
<generatePublisherEvidence enabled=”false” />
</runtime>
</configuration>

 

Or you can download the file here: SemsService.exe.config

 

After restarting the “Citrix End User Experiencing Monitoring” service, the problem is resolved.